CompTIA Cloud +
September 24, 2015 - September, 2018
Cisco Certified Entry Networking
January 2016 - January 2018
Hello! I am Jeremy Hinkle, eight years ago due to a layoff in my career as a Webmaster. I decided it was time to reinvent my career. I have always had a passion for computers and learning about the latest technologies. So, I chose to earn my degree in network engineering. I’m ready for the next step in securing a position with a reputable company in a Networking or IT Related field such as IT helpdesk.
Jeremy Hinkle
NETWORK ENGINEER/ TECH SUPPORT
Phone:
205-482-3660
Email:
Date of Birth:
May 5, 1978
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EDUCATION
VIRGINIA COLLEGE
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President’s List: Summer 2014 and 2015, Fall 2015, Winter 2015 and 2016
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Dean’s List Fall 2014
JAN 2014-MAY 2016
Network Engineering
VIRGINIA COLLEGE
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JAN 1998-MAY 2000
Webmaster
JAN 1995-MAY 1997
General Diploma
HEWITT-TRUSSVILLE
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Marching Band 1995-1997
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Concert Band 1995, 1996
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Symphonic Band 1997
EXPERIENCE
Cisco Certified Entry Technician
Troubleshoot PC Hardware and Software
Configure Internet Settingsfor SOHO router and industrial
CompTIA Cloud +
Remote Desktop
Window Operating System
Win XP - Win10
SKILLS
EXPERTISE
DARRELL WALKER FORCE
I currenly employed at Superior Mason in Homewood, AL
My duties include gathering the materials to build storm doors. I am responsible for packing door materials for shipping. Other duties include punching holes and cutting notches for the door assembling.
MATRIX RESOURCES
I was a contractor for Honda where I worked at the IT Helpdesk. I communicated with customers to reset and maintain their accounts. Used Heat Ticket to prioritize workload and document progress of work orders. I helped customers solve issues within their PCs, using remote desktop.
APR 2016-MAY 2016
On-Call Helpdesk Support Specialist
PROCTOR U
At Proctor U worked as a test proctor where I helped students start their test. I was responsible for ensuring that all the testing parameters for followed. I also monitored customers using remote desktop and webcam to ensure quality during exams. Additionally, I would troubleshoot, diagnose and address the problems when they arise. Used remote desktop to solve customer issues from within their PCs.
SEPT 2016-JAN 2017
Online Test Proctor
APR 2017-PRESENT
Warehouse Assistant
Windows OS: XP, Vista, 8, 9, 10
Windows Server 2012 r2
Troubleshoot PC Hardware and Software
Configure Internet Settings for SOHO and Cisco Routers
TCP/IP Protocols and LAN/WAN Protocols
VMware, HyperV, and VirtualBox
Remote Desktop
DNS, DHCP, and NAT
Identify threats and implement security measures
Configure Android and Apple mobile devices
JAN 2014-MAY 2016
Network Engineering
VIRGINIA COLLEGE
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President’s List: Summer 2014 and 2015, Fall 2015, Winter 2015 and 2016
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Dean’s List Fall 2014